Need to contact Syntax Creative? Start with the frequently asked questions below. They cover music distribution inquiries, YouTube claims, playlist submissions, existing clients and careers. If your question is not answered here, use the contact form at the bottom of the page.
Frequently Asked Questions
I’m an artist looking for music distribution. Can I work directly with Syntax Creative?
We’re grateful you’re interested in working with Syntax Creative. In most cases, we don’t work directly with individual artists. We partner with labels and distributors that have the experience, infrastructure and resources to support artists and manage their side of a distribution partnership.
If you’re an artist looking for distribution, we recommend reaching out to one of our label and distribution clients. With more than 150 label partners, we simply don’t have the capacity to work directly with every artist who reaches out.
I represent a record label. How do I apply for distribution?
We receive a lot of requests for distribution and can’t respond individually to every one. If you represent a label and are interested in working with Syntax Creative, please complete our distribution questionnaire as thoroughly as you can.
If you don’t hear from us within 14 business days, we’re not able to pursue a partnership at this time. In some cases, we may like the music but determine that a direct relationship with Syntax isn’t the right fit. When that happens, we may point you toward one of our clients that works directly with artists.
Why did Syntax Creative place a claim on my YouTube video?
If YouTube notified you that one of our songs was found in your video, it is not a copyright strike. We do not block videos, and in most cases, no action is needed.
Syntax Creative has a direct license with YouTube that allows us to monetize music on behalf of our clients. Your video can remain online, but ads may appear after a claim is placed, and that revenue helps compensate the people who own the music.
If you licensed the music and believe the claim is incorrect, please contact the artist, label or licensor who granted the license. They can notify us if the claim should be released.
Can I submit music to a Syntax Creative playlist?
Our playlists are reserved for music distributed by Syntax Creative. We do not accept outside playlist submissions.
I work with one of your clients. Who should I contact?
If you are an artist or other client represented by one of our label or distribution clients, please contact them directly. They can escalate anything that requires our attention.
Is Syntax Creative hiring?
Interested in working at Syntax Creative? View our current career opportunities.